WashBistro | Laundry and Dry Cleaning delivery services

Home Washbistro

Made with  to help the environment.

Take time out for of  Laundry.

Laundry and Dry Cleaning picked up, cleaned, and delivered to your door, that simple.
Or text “PICKUP” TO 289-806-WASH (9274)
m
s

Schedule pick up

Schedule via text, the web or our app. 7 days a week, including Sunday.

s

Elevate time, your way

Spend your free time doing what you really love and let our experts do the cleaning for you.

s cropped

Get water wise

Our cleaning processes help reduce our water & energy footprint.

delivery

Laundry delivered

Clean and fresh, ready to wear, laundry delivered to your door.

m
WASH & FOLD

No more Laundry errands.

Your choice, your plan. Monthly plans are priced by the bag, starting at $60/ month with FREE pickup & delivery.

Or choose our “Pay-per-Use” option at $2.00/ lb.

Personalized Cleaning

Your laundry gets its own machine; clothes are always separated, cleaned as per your preferences, neatly folded and packed for delivery.

No long-term commitment

Free to change, pause or cancel your plan anytime. Enjoy the flexibility to rollover your unused load of laundry for later use.

Eco-friendly Dry Cleaning

Suit up. Dress up. Style up.

Our eco-friendly Dry Cleaning process handles each garment type per its care label, resulting in optimal cleaning of your clothes that last longer. Our skilled experts inspect, and treat for spots, stains or dyes.

Ready to Wear

Dry Cleaning items are professionally cleaned, neatly pressed and placed on a hanger. Dry cleaning orders are priced per the item and take 2-3 days to deliver.

   the environment we are in.

We are passionate about sustainability and do not use harmful chemical PERC for dry cleaning. De-clutter with ease- we accept clothing donations and recycle hangers.

m
m
Commercial Laundry & Linen

We’re in this together.

Whether you are a Dental Clinic, Health & Wellness Massage Spa or a Fitness Club, Restaurant or a Hotel, we have you covered.

Our high-efficiency industrial machines handle mega loads of laundry ensuring quick turnaround times allowing you to always stay stocked up with clean and fresh linens and towels.

We also provide Linen rental service to best suit your needs.

Workplace Laundry & Dry Cleaning

Laundry Perks that matter.

WashBistro for Workplace is the first Laundry benefit for businesses in Canada that picks up and delivers @ Home and @ Work for its employees. We offer Wash & Fold, Dry Cleaning and Hang Dry services to employees as a company benefit.

Be Unique

Add laundry perks as a benefit to attract new and retain existing talent. Our services help save employees valuable time.

photo  cc
How we help

Why Choose WashBistro?

WashBistro is the first clothing care brand in Canada, redefining laundry with a purpose. Our sustainable cleaning process and high-efficiency machines help us reduce the global water and energy footprint, one laundry at a time.

And while doing so, you get your time back.

grouped logos

Purposeful Cleaning

We take pride in using eco-friendly laundry solvents throughout the cleaning process. Our partner products are highly effective yet gentle on your clothes.

IMG

In-House Processing

Your laundry is always processed in-house, at our facility, giving you complete transparency of your order from pick up to delivery. We follow regimented quality standards to ensure higher reliability and consistency is met with every customer order.

Washer Extractors

Love for the environment

Your laundry is always washed in cold water (unless specified), helping us save energy. Our high-efficiency machines are designed to consume optimal water and energy levels for best results. We do not use harmful chemicals (PERC) for Dry Cleaning

s

Invest in time, your way!

While our experts are taking care of your laundry- Take a few hours of rest, your way! Catch up with family, friends, your way! Enjoy the outdoors or indoors, your way! Take time with you wherever you are, your way!

Get answers

Frequently Asked Questions

For any additional questions not addressed within our FAQ, please contact care@washbistro.com and we'd be happy to assist.

WashBistro provides Laundry & Dry Cleaning delivery services to Residential, Commercial and Workplace businesses. Simply place your first order via text, on the web or download our app.

Customers can either opt in for our monthly plans or simply use the Pay-Per-Use option for our services.

Monthly plans start at $60/month with no minimums and free pickup & delivery, whereas our Pay-Per-Use option is priced at $2.00 per pound with a $25 minimum order value, before taxes and delivery fee.

Dry Cleaning is priced per item. Minimum order value for dry cleaning is $30 before tax, unless the order is clubbed with our Wash & Fold service in which case no minimums apply.

To drive higher logistical efficiencies, we request customers to be prompt with their pick up/ delivery time slot. In case of delays, the Valet will wait for a 5-minute time period before proceeding to their next destination. A $15 charge will be applied towards any missed pickup/ delivery.

All of the laundry orders are processed for cleaning at our in-house facility. We do not use any third party cleaning vendor. This allows us to maintain strict quality control standards and drive higher efficiency to customer specific requests.

You can schedule you pick through our website (www.washbistro.com), by text to 289-806-WASH (9274) or download our mobile app.

If you have any difficulty with scheduling, please email care@washbistro.com or call us at (1-800-994-9492)

Once we bring your laundry to our facility, we notify you with your order details. You can also view the same within your account. Your card on file is charged for payment on the day of your scheduled delivery. We accept all major credit cards for payments.

Our cleaning experts possess years of professional experience when it comes to clothing care. All of our Wash & Fold orders are sorted, separating lights vs. dark vs. whites to be processed for individual cleaning based on your preferences.

We use eco-friendly solvents during the entire cleaning process and the clothes are always washed in cold-water temperature setting (unless specified). This helps preserve the quality of the fabric to last long and help save electricity.

If you have preferences regarding use of detergent, fabric softener, use of dryer sheet, dry at low heat, we will follow your instructions.

Our Dry Cleaning experts thoroughly inspect individual garments to follow care label instructions for optimal cleaning; ensuring consistent quality standards are met. We do not use harmful PERC chemicals for Dry Cleaning.

Once your order is placed, WashBistro personnel will arrive at your scheduled day/ time window for your laundry pick up. If you prefer to place an order outside our time window(s), simply text us at 289-806-WASH (9274) or email at care@washbistro.com and we will do our best to accommodate a time that works for you.

We do provide contactless pick-ups and delivery and will send a reminder on/ before your scheduled pick up/ delivery day. For same-day pick ups, please reach out to our Care team at care@washbistro.com and we will do our best to accommodate your request.

All monthly plan members enjoy free pick up and next day delivery.

Pay Per Use orders take 2-3 days to deliver with $8 delivery fee. Next day Delivery is available for an extra $5. Dry Cleaning orders take 2-3 days to process and deliver.

For orders that have Dry Cleaning and Wash and Fold together, the entire order will be delivered in 2-3 days.

We provide free next day delivery for our monthly plans. We have a 48 hour delivery window for wash & fold + dry cleaning combined orders.

All Pay-per-Use orders take 2-3 days for delivery. We provide next day delivery for an extra $5. Minimum order value for dry cleaning is $30 before tax, unless it is clubbed with wash & fold order.

Below are lists of items WashBistro currently do not process for cleaning.

  • Curtains
  • Area rugs
  • Sleeping Bags
  • Suede and Leather garments
  • Items contaminated with-
    • Bedbugs
    • Excessive pet hair
    • Poison ivy or poison oak oils
    • Human or animal fluids
    • Hazardous chemical residue
    • Mildew

Refer a friend

Invite your friend and they get a $10 WashBistro credit just for signing up. You receive a $10 credit for friends you refer, upon their first order completion.

Claim 15% off your first order

Simply use code: FIRSTWASH when you login to place your first Wash & Fold order.

Or text “PICKUP” TO
289-806-WASH (9274)